Policies

Terms of Use.

Last updated: June 5, 2026

Acceptance

By accessing or using ghana.is, you agree to be bound by these Terms of Use. If you do not agree, please do not use the platform.

Accounts

You may need to register an account to list a business, claim a listing, or manage ads. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate information and keep it up to date.

Business listings

Business owners and authorized representatives may create and manage listings. All listings must be accurate and not misleading. ghana.is reserves the right to review, reject, suspend, or remove any listing that violates our guidelines, including fake businesses, duplicate entries, or listings with incorrect contact information.

Claims

Listing claims allow verified business owners or representatives to take ownership of a listing. Claims are reviewed by our team. Submitting false or fraudulent claim information may result in account suspension.

Reviews

Users may submit reviews and ratings for listed businesses. Reviews must be honest, relevant, and based on genuine experience. We reserve the right to moderate, reject, or remove reviews that are spam, abusive, defamatory, or otherwise violate these terms.

Quote and booking requests

Submitting a quote request or booking request connects you with relevant businesses. ghana.is facilitates the introduction but is not a party to any agreement you reach with a business. We do not guarantee responses, pricing, or service quality.

Marketplace products

Businesses may list products and services for sale. Product details, pricing, and availability are the responsibility of the listing business. ghana.is is not a marketplace platform and does not process payments or handle transactions between businesses and customers.

Advertising and leads

Advertisers can create campaigns to promote their businesses. Lead information submitted by users through contact forms or ad clicks is shared with the relevant business. Advertisers agree to respond to leads professionally and in compliance with applicable laws.

Tracking links

Ghana.is uses tracking links to measure engagement with business profiles, such as clicks on website, WhatsApp, phone, email, and directions buttons. This data helps us improve the platform and provide analytics to listing owners. No personally identifiable information is collected through these tracking links alone.

Listing reports

Users may report problematic listings through our reporting system. Reports are reviewed by our moderation team. Submitting false or malicious reports may result in account restrictions.

User responsibilities
  • Provide accurate information in all listings, reviews, and communications
  • Not use the platform for spam, fraud, or unlawful purposes
  • Not attempt to manipulate search rankings, ratings, or reviews
  • Not scrape, copy, or reproduce platform content without permission
  • Comply with all applicable local and international laws
Moderation rights

ghana.is reserves the right to moderate, edit, remove, or suspend any content, listing, review, or user account at our discretion, without prior notice, for violations of these terms or our guidelines. We also reserve the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.

Limitation of liability

ghana.is is provided as a directory and editorial platform. We do not guarantee the accuracy, completeness, or reliability of any listing, review, or user-generated content. We are not liable for any disputes, damages, or losses arising from interactions between users, businesses, or third parties on or off the platform.

Contact

For questions about these terms, contact us at legal@ghana.is or visit our contact page.